We provide:

Digital self-assessment services - psychometric, leadership, career-readiness, and AI-readiness assessments delivered through third-party assessment platforms (including Pulsifi), with generated reports and optional consultation sessions;

Digital products - downloadable workbooks, guides, and templates delivered electronically;

Consultation and advisory services - personalised online or in-person sessions;

Training programs - HRD Corp claimable training, where applicable.

Our services are intended for individuals aged 18 and above, and for organisations procuring on behalf of their employees, students, or members. By using our services, you confirm you are at least 18 years old, or that access was arranged for you by a parent, guardian, or sponsoring organisation.

3.1 Where assessments are delivered through a platform account (for example, Pulsifi), you are responsible for keeping your login credentials, including any temporary passwords, confidential.

3.2 Assessment invitation links are typically valid for **7 days** from issuance unless otherwise stated. Expired links can be reissued on request - contact syahmi@nucleusadvisory.co.

3.3 You agree not to share, resell, or redistribute assessment links, reports, or digital products, or to attempt to reverse-engineer any assessment instrument. Our assessment frameworks are proprietary and protected by intellectual property law.

4.1 Prices are listed in Malaysian Ringgit (RM) and include applicable taxes unless stated otherwise.

4.2 Digital products and assessment access are delivered electronically after payment confirmation, via the delivery method stated on the product page.

4.3 Our Delivery Policy and Refund Policy (published on this website) form part of these Terms. In brief:

Delivery: digital products are delivered to the email address provided at checkout within the stated timeframe;

Refunds: for digital products, refunds are considered case by case where the product has not been accessed/downloaded; for assessments, refunds are available before the assessment link is issued or as required by law.

4.4 For organisational or sponsored programs (where an employer, university, or event partner procures assessments for participants), the sponsoring organisation's agreement governs billing, and these Terms govern your use of the assessment itself.

5.1 Assessment reports are development tools designed to support self-understanding, career guidance, and organisational development decisions.

5.2 Our assessments and reports are not clinical, psychological, medical, or legal advice, and are not a substitute for professional evaluation of that kind. Results should not be used as the sole basis for employment, termination, or similar decisions.

5.3 Where results are shared with a sponsoring organisation (for example, your employer or university), this will be made clear at the point of registration, as described in our Privacy Policy.

You agree not to:

- Use the website or services for any unlawful purpose;
- Interfere with, disrupt, or attempt to gain unauthorised access to the website, platform accounts, or related systems;
- Submit false, misleading, or another person's information;
- Scrape, harvest, or systematically extract data from the website or platform;
- Misrepresent assessment results, whether yours or others'.

We may suspend or terminate access for violations of these Terms.

All content on this website - including text, graphics, logos, assessment frameworks, report templates, and digital products - is the property of Nucleus Advisory Sdn Bhd or its licensors and is protected by Malaysian and international copyright law. You receive a limited, non-exclusive, non-transferable licence to use purchased products and reports for their intended purpose. All other rights are reserved.

Our services rely on third-party platforms (assessment platforms, payment gateways, video conferencing, website hosting, and social media platforms). We are not responsible for third-party platform availability, but we will use reasonable efforts to restore access or provide alternatives when a third party experiences outages. Use of those platforms is additionally governed by their own terms and privacy policies.

Your personal data is handled in accordance with our [Privacy Policy](https://nucleusadvisory.co/privacy-policy/).

10.1 The website and services are provided "as is" and "as available". While we work to keep information accurate and services available, we do not warrant that they will be uninterrupted or error-free.

10.2 To the maximum extent permitted by Malaysian law, our total liability to you for any claim arising from these Terms or the services is limited to the amount you paid us for the service giving rise to the claim.

10.3 We are not liable for indirect, incidental, special, or consequential damages, including lost profits or data, arising from your use of the services.

You agree to indemnify and hold us harmless from claims, losses, and expenses (including reasonable legal fees) arising from your breach of these Terms or misuse of the services.

These Terms are governed by the laws of Malaysia. Any dispute is subject to the exclusive jurisdiction of the Malaysian courts.

We may update these Terms from time to time. Changes take effect when posted on this page with an updated effective date. Continued use of the services after changes are posted constitutes acceptance.

Questions about these Terms:

Nucleus Advisory Sdn Bhd
Lot 3, Jalan P10/12, Kawasan Perusahaan Bangi, 43650 Bandar Baru Bangi, Selangor, Malaysia
Email: syahmi@nucleusadvisory.co
Phone: (+60) 17 253 9816